🌿 ModelR Policies
Welcome to ModelR’s Policies Page. Transparency, care, and trust are at the heart of everything we do. Because our shop blends handmade creations, curated vintage pieces, and re‑loved goods, our policies are designed to honor the nature of each item while supporting a positive experience for every customer. Below you’ll find our full policies, written clearly and with warmth.
📦 Shipping Policy
Processing Time
- Handmade items are crafted with care and may require 3–7 business days before shipping.
- Vintage and re‑loved items typically ship within 2–4 business days.
- During holidays or special launches, processing times may be slightly longer.
Shipping Methods
- All orders ship via USPS, UPS, or another reliable carrier depending on size and destination.
- Tracking information is provided for all shipments.
Shipping Rates
- Rates are calculated at checkout based on weight, packaging, and destination.
- Free or discounted shipping may be offered during special promotions.
Where We Ship
ModelR currently ships within the United States only. We do not offer international shipping at this time
Lost or Delayed Packages
- Once a package is handed to the carrier, delays are outside our control.
- If your package is lost, please contact us and we’ll work with you and the carrier to find a solution.
🔄 Return & Refund Policy
ModelR does not accept returns or offer refunds. Because our items are handmade, vintage, or one‑of‑a‑kind re‑loved pieces, all sales are final.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos. We will review the situation and determine the best solution based on the issue.
🔐 Privacy Policy
ModelR respects your privacy and is committed to protecting your personal information.
Information We Collect
We may collect:
- Name, email, and shipping address
- Payment information (processed securely through third‑party providers)
- Order history
- Optional newsletter sign‑up details
We never sell or share your information with outside companies for marketing purposes.
How Your Information Is Used
- To process and ship orders
- To communicate about your purchase
- To send optional updates or newsletters (only if you opt in)
- To improve our shop and customer experience
Data Security
All payments are processed through secure, encrypted systems. ModelR does not store credit card information.
Your Rights
You may request to update or delete your personal information at any time.
📜 Terms & Conditions
By using the ModelR website, you agree to the following:
Product Descriptions
- Handmade, vintage, and re‑loved items may include natural variations, wear, or imperfections.
- We do our best to describe and photograph each item accurately.
Use of Website
- All content (photos, descriptions, branding) is the property of ModelR and may not be used without permission.
Pricing & Availability
- Prices may change without notice.
- Items are offered in limited quantities and may sell out quickly.
Order Cancellations
- Orders may be canceled within 12 hours of purchase unless they have already shipped.
🌎 Sustainability Policy
ModelR is committed to environmentally friendly practices:
- Re‑using packaging materials when possible
- Choosing recyclable or compostable packing supplies
- Curating re‑loved goods to reduce waste
- Creating handmade items with longevity in mind
🤝 Inclusivity & Community Policy
ModelR is a welcoming space for all. We honor and include people of all:
- religions
- beliefs
- philosophies
- sexes
- identities
- orientations
- cultures
- origins
We believe creativity belongs to everyone, and our community reflects that.
💛 Philanthropy Policy
A portion of ModelR’s proceeds supports:
- environmental organizations
- community wellbeing initiatives
- arts and maker communities
- groups that uplift marginalized voices
Giving back is part of our mission, not an afterthought.
📬 Contact Us
If you have any questions about these policies, we’re here to help. Email: [email protected] Response time: 1–3 business days